Frequently Asked Questions

 

A domain name is simply an internet address, such as cleverdot.com.
Simply navigate to our home page, enter your desired domain name into the red search box and click "check". If the domain name is available, proceed with the onscreen instructions to register it.
Domain names can be registered for periods of 1 to 10 years.
You, and/or your company, or whoever else you choose to list.
You can try to register with a different extension, for example, ".net" or ".org" instead of ".com", or you can search for a different domain name.
Only $12.95 per year - click here for our pricing page.
No, there aren't.
CleverDot.com has been providing domain name registration services and web hosting solutions since 2002. Our proven business structure allows us to provide you great service at competitive prices that save you money.

A lot of our clients choose us for both domain name registration and web hosting solutions. If you also need web hosting, be sure to check out our web hosting plans - click here.
You can park your domain on our name servers, change your domain's name server, forward your domain to a different web address, forward email addressed to your domain to a different email address, change your domain's contact information, etc.
You can park your domain on our name servers, change your domain's name server, forward your domain to a different web address, forward email addressed to your domain to a different email address, change your domain's contact information, etc.
"Name server" refers to information attached to a domain name that defines which web host it should point to. For example, domain names that are hosted with CleverDot.com point to CleverDot.com's name servers.
CleverDot.com provides real-time domain registration, so your new domain will become active instantly. It may, however, take up to 24 hours for the domain to propagate throughout the internet.
No, CleverDot.com does not charge for changing ownership.
Yes, you can register a domain name with CleverDot.com without web hosting, and can always add hosting later if you want.
Yes, you can host your domain at CleverDot.com or at any other web host.
Go to CleverDot.com and login to your domain control panel, then click on "Manage/Renew Domain(s)" and proceed with the onscreen instructions.
Web hosting is a way to make your web site content available on the internet.
Domain name registration gives you an internet address - the name of your web site. Web hosting gives you a place to store your web site's content, such as text and image files, and make it available on the internet.
CleverDot.com has great web hosting deals - click here to see our web hosting plans.
No, CleverDot.com does not charge an account setup fee.
With a monthly plan, you pay month to month. With a yearly plan, you pay for a year in advance and get a special price.
CleverDot.com can usually create and activate new web hosting accounts within an hour.
Once we have created your web hosting account, we will send you an email with instructions on how to log in to the Cpanel control panel and use FTP.
Cpanel is an advanced, easy to use control panel for your web site that lets you perform a vast array of tasks including: create email accounts, create FTP accounts, upload files, register MySQL databases, access statistics about your web site visitors, install a forum or a chat board, and much more.

Click here to see a Cpanel demo.

And remember, we are always here to assist you. If you ever need help with any of Cpanel's features, or with anything else, please don't hesitate to contact us.
Softaculous is a powerful tool that lets you easily install dozens of web scripts. With the click of a mouse, Softaculous can install Blogs (web logs), Content Management Systems, Customer Support Scripts, Forums, Shopping Carts, Guest Books, Image Gallery Scripts, Mailing Lists, Pools and Surveys, Site-Ready Templates, and much more. No programming knowledge is required!

Click here to see a Softaculous demo.
Yes, your account includes RVSiteBuilder, an extremely user-friendly application that comes with dozens of wonderful templates. With RVSiteBuilder, even a fresh newbie with no prior knowledge can create a great looking web site within minutes.

Click here to see a RVSiteBuilder demo.
FTP stands for "File Transfer Protocol" and it lets you transfer files to and from your web hosting account. We recommend using the FileZilla FTP application, which can be downloaded for free at CleverFTP.com
Yes, CleverDot.com has a full 100-day money back guarantee on all new web hosting accounts. If for any reason you want to cancel your new web hosting account, even after 99 days, just let us know - your money will be fully refunded with no questions asked.

Please note that our 100-day money back guarantee applies only to new web hosting accounts. Domain name registration and renewal fees are nonrefundable.
Yes, if your domain name is registered with a different provider you can still have your domain hosted at CleverDot.com.
CleverDot.com hosts all domain name extensions.
No, CleverDot.com provides banner-less web hosting services. We will never place banners or advertisements or any other content on any web site we host for you. It doesn't matter if you choose our smallest hosting plan or our largest. It doesn't matter if you choose a monthly payment plan or a yearly payment plan. Of course, you are free to add whatever banners or advertisements you want, because it's your web site!
Our web hosting accounts are powered by 64-bit servers with RAID hard drive arrays for maximum speed, efficiency, and redundancy.

Our servers use a Unix-based operating system and provide: Cpanel control panel, Softaculous script installer, RVSitebuilder web site builder, spam filter, anti-virus software, FTP, email, webmail, PHP, Perl, Python, MySQL, SSI, detailed visitor statistics, shopping carts, blogs, content management systems, forums, image galleries, guest books, portals, pools, counters, project management scripts, wiki software, classified ads, and much more.

For further information, click here to view our web hosting plans page.
Go to CleverDot.com and login using your web hosting account login name and password, then click on "Renew Hosting Plan" and proceed with the onscreen instructions.
Go to CleverDot.com and login using your web hosting account login name and password, then click on "Upgrade Hosting Plan" and proceed with the onscreen instructions.
The Special Package is a package of services that includes both yearly domain name registration and yearly web hosting at a special price.
You get all the features you would with separate domain name registration and web hosting accounts. For further information, please refer to the Domain Registration and Web Hosting FAQ sections.
The domain name and web hosting account will be created and activated within an hour, after which we will send you an email with login information.
Please click here to order the Special Package.
Go to CleverDot.com and login using your web hosting account login name and password, then click on "Renew Hosting Plan" and proceed with the onscreen instructions.
Go to CleverDot.com and login using your web hosting account login name and password, then click on "Upgrade Hosting Plan" and proceed with the onscreen instructions.
A domain transfer is used to change the registration of a domain name from one domain registrar to another. For example, you can transfer to CleverDot.com a domain name that you registered with a different registrar.
Because our prices are lower than most providers on the internet, you'll save money by transferring your domain's registration to CleverDot.com.
Please click here to view our pricing page.
Yes, after your domain is successfully transferred to CleverDot.com, the domain name registration period will be extended by one year.
Please make sure that your domain is unlocked for transfer at its current registrar, that you have the transfer authorization code, and that the domain's contact email address on the whois record is valid.
Bulk domain transfer lets you to transfer to CleverDot.com a large number of domains at one time.
Domain transfers to CleverDot.com take about a week.
Yes, the name servers will remain the same.
Yes, your site should remain up and running.
Simply click on "Domain Transfer" at the top of this page and follow the onscreen instructions.
URL forwarding (also called "domain forwarding") is a way to redirect your domain name visitors to another domain name (web site). For example, yourdomain.com can be forwarded to anotherdomain.com and whenever yourdomain.com is accessed, the visitor will automatically be redirected to anotherdomain.com.

URL forwarding is used by webmasters who wish to have several domains redirected to a single domain, and by webmasters who use free web hosting services but prefer to use their own memorable domain name instead of a long, confusing, and hard to remember free web hosting internet address.
Unmasked URL forwarding redirects your domain name visitors to another domain name, and reveals the second domain name in the web browser's address bar. For example, if you set up unmasked URL forwarding to anotherdomain.com, visitors to yourdomain.com will be redirected to anotherdomain.com, and anotherdomain.com will appear in the browser's address bar.
Masked URL forwarding is used when you want your domain name to remain in the web browser's address bar, hiding the domain name you are redirecting to. For example, if you set up masked URL forwarding to anotherdomain.com, visitors to yourdomain.com will be redirected to anotherdomain.com while yourdomain.com continues to appear in the browser's address bar instead of changing to anotherdomain.com.

When you use CleverDot.com's Masked URL Forwarding you can also define meta tags such as title, description, keywords, etc. This feature is used to optimize your domain name search engine results.
No. Unlike other providers that charge up to $10 a year for this service alone, at CleverDot.com URL forwarding is included with your domain registration.
No, we will never place banners or advertisements or any other content at your forwarded domain.
Go to CleverDot.com and login to your domain control panel, then click on "URL Forwarding" and proceed with the onscreen instructions.

Please note that for newly registered domains, it will take a couple of hours for URL Forwarding to become active.
Email Forwarding lets you forward all the email your domain receives to your preferred email address. For example, you can have all messages sent to email@yourdomain forwarded to youremail@address.com.
CleverDot.com provides unlimited Email Forwarding, which means all the email that your domain receives will be forwarded to your preferred email address, even if your domain has several email accounts. For example, if you have set up yourdomain.com to have the email accounts you@yourdomain.com, webmaster@yourdomain.com, and sales@yourdomain.com, all messages sent to all three accounts will be forwarded to youremail@address.com.
No, unlike other providers that charge extra for email forwarding, at CleverDot.com this service is included with your domain registration.
Go to CleverDot.com and login to your domain control panel, then click on "Email Forwarding" and proceed with the onscreen instructions.

Please note that for newly registered domains, it will take a couple of hours for Email Forwarding to become active.
2Checkout.com, Inc. is Cleverdot.com's authorized retail services provider.
2Checkout.com accepts all major credit cards, including Visa, Discover, American Express, MasterCard, Diners Club, and others.
Yes, in most cases. If your currency is supported, you'll have the option to use it on the 2Checkout.com payment page.
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